Caring matters: Co-creational Elements of Caring in Chat-Based Service Encounters

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2024-09-13
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Heinonen-Kemppi, Johanna

Dissertation 

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Publisher
University of Eastern Finland 
Faculty of Social Sciences and Business 
Publications of the University of Eastern Finland. Dissertations in Social Sciences and Business Studies, 333
ISSN: 1798-5757
ISBN: 978-952-61-5291-2
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http://urn.fi/URN:ISBN:978-952-61-5291-2
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