Employees' attitudes towards welfare technology in substance abuse treatment in Finland

Abstract

Aim: The significance of welfare and health technology has been highlighted in recent years. However, employees’ attitudes towards welfare technology in substance abuse treatment have received little attention. This article examines employees’ readiness to introduce welfare technology in substance abuse treatment and their attitudes towards its use.

Design: The theoretical framework of this study is based on Ajzen’s (1991, 2001) theory of planned behaviour, and the ongoing discussion about the adoption of new technology in healthcare. The research data (N = 129) were collected in the form of an electronic questionnaire in Finland in 2015.

Results: The results are consistent with the theory of planned behaviour and previous studies on the acceptance of information systems in healthcare. Employees’ readiness to introduce new welfare technology applications and devices in substance abuse treatment is influenced by their personal appreciation of welfare technology, the expectations of their colleagues and supervisors, as well as their own perceptions of their capacity to learn to use the applications.

Conclusions: The study found some links between demographic factors and cognitions related to welfare technology. In particular, employees with a healthcare background are more inclined to adopt the technology than other employees in substance abuse treatment. In addition, a person’s age has a negative relationship with their perceived technology management. However, age has no significant connection with attitudes and no direct independent effect on the readiness to introduce a new welfare technology. Lastly, the results show that previous positive experiences of welfare technology make it easier to introduce new technologies.