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dc.contributor.authorVon Becker, Suvi
dc.contributor.authorAromaa, Eeva
dc.contributor.authorEriksson, Päivi
dc.date.accessioned2020-08-06T07:57:01Z
dc.date.available2020-08-06T07:57:01Z
dc.date.issued2017
dc.identifier.urihttps://erepo.uef.fi/handle/123456789/8246
dc.description.abstractThis case study focuses on the creation and destruction of value from a reflexive perspective. More specifically, we examine how reflection reinterprets the meaning of the relationship between creation and destruction of value. The study's theoretical framework draws from discussions on the creation and destruction of value, while adding a new perspective based on retroactive sensemaking and purposeful reflection. The study data consist of personal interviews that were examined using qualitative content analysis. Our study shows how reflection can be a key dimension of value creation and destruction. In essence, it demonstrates how reflexive activity - performed by both the producer and the customer after the interactive co-creation and co-destruction phase - can reproduce a new understanding of their relationship.
dc.language.isoenglanti
dc.publisherInderscience Publishers
dc.relation.ispartofseriesInternational journal of knowledge management studies
dc.relation.urihttp://dx.doi.org/10.1504/IJKMS.2017.10005272
dc.rightsAll rights reserved
dc.subjectcreation of value
dc.subjectdestruction of value
dc.subjectconsultant-customer relationship
dc.subjectreflection
dc.titlePhoenix rises from the ashes : creating and destructing value through reflection
dc.description.versionfinal draft
dc.contributor.departmentDepartment of Business, activities
uef.solecris.id47894816en
dc.type.publicationTieteelliset aikakauslehtiartikkelit
dc.rights.accessrights© Inderscience Enterprises Ltd.
dc.relation.doi10.1504/IJKMS.2017.10005272
dc.description.reviewstatuspeerReviewed
dc.format.pagerange6-22
dc.relation.issn1743-8276
dc.relation.issue1/2
dc.relation.volume8
dc.rights.accesslevelopenAccess
dc.type.okmA1
uef.solecris.openaccessEi


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