Asiakaskokemukseen vaikuttavat tekijät terveydenhuollossa – Systemaattinen kirjallisuuskatsaus

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Date
2021-09-27
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Ojanen, Kia

Masters thesis 

Fulltext of publication Available only in campus libraries
Publisher
University of Eastern Finland 
Faculty of Social Sciences and Business, Department of Social Sciences 
Health and Social Management 
Keywords
sosiaali- ja terveyshallintotiede   asiakaskokemus   terveyspalvelut   asiakkuus   terveydenhuolto   asiakkaat   Health and Social Management   customer experience   health services   customership   public health service   customers   kundupplevelse   hälsovårdstjänster   kundrelation   hälso- och sjukvård   kunder   
URI
http://urn.fi/urn:nbn:fi:uef-20211375
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