Customer Experience of Robo-Advice from an Omnichannel Perspective

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Date
2022-01-20
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Hynninen, Marleena

Masters thesis 

Fulltext of publication Available only in campus libraries
Publisher
University of Eastern Finland 
Faculty of Social Sciences and Business, Department of Business 
International Business and Sales Management 
Keywords
International Business and Sales Management   asiakaskokemus   asiakaslähtöisyys   International Business and Sales Management   customer experience   customer orientation   kundupplevelse   kundorientering   robo-advice   digital investment advice   hybrid-advice   omnichannel   
URI
http://urn.fi/urn:nbn:fi:uef-20220055
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