Browsing Yhteiskuntatieteiden ja kauppatieteiden tiedekunta by Author "Kauppatieteiden laitos / Toiminta"

Now showing items 1-6 of 6

    • Client-consultant interaction: the dynamics of and conflicts in value co-creation and co-destruction 

      von Becker, Suvi; Aromaa, Eeva; Eriksson, Päivi (Inderscience Enterprises Ltd., 2015)
      The paper explores how value is co-created and co-destructed in the social interaction between consultants and clients. Prior research on management consultancy as service production has elaborated on the question of how ...
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    • Co-creation Practices at the Consultant-Client Interface 

      von Becker, Suvi; Aromaa, Eeva; Eriksson, Päivi (Bloomsbury academic, 2015)
      The case study focuses on co-creation and co-destruction of value taking place in the Consultant-Client interface. Drawing from the service management literature, the case study elaborates on how business consultants work ...
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    • Developing the Innovation Practice of Small Entrepreneurial Service Company 

      Aromaa, Eeva; Eriksson, Päivi (Bloomsbury academic, 2014)
      The objective of our study is to explore how the innovation practice of a small service company can be identified and developed further from the managerial point of view. The study is based on the intensive case study ...
      bookPart

    • The Dynamics of Co-creation and Co-destruction: A Company-Consultant Interaction 

      von Becker, Suvi; Aromaa, Eeva; Eriksson, Päivi (Bloomsbury Publishing India, 2015)
      The case study examines how a consultant and a client make sense of their mutual interaction, the aim of which was to co-create value for the client’s business. The theoretical framework of the study draws from the discussions ...
      bookPart

    • Management of innovation in small service companies 

      Aromaa, Eeva; Eriksson, Päivi (SAGE Publications, 2014)
      The objective of our study is to explore how the innovation practice of a small service company can be identified and developed from the managerial point of view. The study is based on the intensive case study strategy ...
      article

    • Trust and knowledge sharing in service business management 

      Savolainen, Taina (Academic conferences international, 2019)
      This paper discussestrust and knowledge management in service business involving tourism organizations. The focus is on the managerial perspectiveof knowledge and trust. In management, inter-personal trust has become ...
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